Working Student Process Excellence & Data Systems (m/f/d)

Working Student, Part-time · Berlin

THE JOB
Do you enjoy understanding how all the puzzle pieces of a business fit and work together, and then using modern tools and automation to make it even better?
If so, this role is for you! We're looking for a working student to join our Operational Excellence team.

In this role, you'll learn:
  • How core business processes work end-to-end in a growing company
  • How modern ERP and CRM systems are used and configured in practice
  • How data flows between systems (ERP, automations, reporting) and why this matters
  • How to design automations that real teams rely on daily
  • How to work with stakeholders across different business team (Marketing, Sales, Finance, Operations)
  • How good documentation and clean systems enable companies to scale
Your responsibilities
As part of the Operational Excellence team, you'll work in three main areas: Processes, Data, and Tools:
  • Collaborating directly with teams to understand how their processes work, identify improvement opportunities, and design pragmatic and scalable improvements
  • Configuring and maintaining parts of Odoo (our CRM/ERP system), including workflows and simple customizations
  • Building and maintaining integrations between tools using low-code platforms (e.g., Zapier, Make, n8n)
  • Supporting the maintenance of core data flows and pipelines that power reporting and daily operations
  • Assisting with monitoring, troubleshooting, and resolving issues in system integrations and data quality
  • Managing user access, permissions, and subscriptions for our business systems
  • Documenting process workflows, system configurations, and how-to guides
What you bring:
  • You're currently enrolled in a Master’s degree program in Business, Data, IT, or a related field for at least 2 more semesters
  • You’ve already seen an ERP system/data landscape in a business from the inside in a previous working student role, an internship, or a practical project
  • You’re curious about how businesses work and enjoy improving processes, not just following them
  • You work in a structured and reliable way, take ownership of tasks, and communicate clearly
  • You’re collaborative and adaptable, and enjoy working with team members from different departments
  • You’re pragmatic, hands-on, and not afraid to learn by experimenting
Technical skills (Don't worry if you don't know everything yet; we're here to learn!):
  • Familiarity with CRM/ERP systems (ideally Odoo), low-code automation (Zapier, Make, n8n), other collaborative tools (Notion, Miro)
  • Basic to intermediate experience with Python, HTML, XML and SQL, and the ability to read JSON payloads
  • Familiarity with data infrastructure is a plus (Google BigQuery, PowerBI, and data connectors like FiveTran)
ABOUT US
Here at mute-labs & Berlin Acoustics, we aim to enable companies to achieve more by democratizing silence in the workspace. And we’re not like any other Berlin start-up you might know: 
  • We’re “no tech”: We know how to develop and sell great hardware products with a focus on sound-insulated phone- and meeting booths.
  • We have no investors and we really don’t want any. We've been profitable since day one.
  • We continue to have a steep growth curve – not in employees or coffee cups consumed, but in revenue and profit.
  • We’re not striving for an exit – we’re building a sustainable business for many generations to come.
Wondering what it's like to work here? We made a reel about it!

Are you as excited about mute-labs as we are? Then we are looking forward to getting to know you!
Your application!
We appreciate your interest in mute-labs. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by email at office@mute-labs.com.
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