THE JOB
Location: Berlin · Team: Supply Chain · Start: As soon as possible
IN A NUTSHELL:
THE COMPANY
With mute-labs, our goal is to help companies achieve more by democratizing silence in the workplace. With our phone and meeting booths, we are already a well-established player in several European markets, and we are now looking for support in logistics planning.
YOUR TASKS
YOUR PROFILE
IN A NUTSHELL:
- This role's focus is on daily outbound shipments, carrier booking, transport coordination and smooth deliveries for our customers across Europe.
- Your mission is to manage our end-to-end logistics between suppliers, warehouses, and customers in a way that ensures delivery deadlines are met, costs are reduced, and all information flows cleanly through the ERP system.
- The role is a parental leave cover, limited to 1 year, with the option to extend the contract afterwards.
THE COMPANY
With mute-labs, our goal is to help companies achieve more by democratizing silence in the workplace. With our phone and meeting booths, we are already a well-established player in several European markets, and we are now looking for support in logistics planning.
YOUR TASKS
- Disposition & Transport Management: Parcel, LTL/FTL, across Europe, including carrier/forwarder coordination and slot/appointment scheduling.
- Close collaboration and alignment with customers, freight forwarders, service providers, and suppliers.
- Packaging & Shipping Preparation: Selection, marking, labeling, shipping documents.
- Claims/Damage Management & Returns/RMA: Record cases, clarify root causes, manage credit notes and replacements.
- Master Data & ERP: Products, suppliers, tariff classification, Incoterms; maintenance and data quality (e.g., weights/dimensions).
- Continuous Improvement: SOPs, templates, checklists, workflow automation (ERP/Sheets).
YOUR PROFILE
- Several years of experience in disposition/logistics or freight forwarding.
- Completed vocational training or degree in logistics or supply chain (preferred).
- Excellent German and English skills; additional EU languages are a plus.
- Confident with ERP systems (e.g., Odoo or similar) and MS Office/Google Sheets; basic BI understanding helpful.
- Strong organizational skills with a hands-on mentality and structured working style.
- Pronounced team spirit and strong communication skills